Legal
Last updated: April 2026
Important Notice
These Terms contain an arbitration agreement, a class action waiver, and a jury trial waiver in Section 14. Please read them carefully as they affect your legal rights.
These Terms of Service (“Terms”) govern your access to and use of the 21cbi.io website (“Website”) and the services offered through it (“Services”), operated by Bitcitizen LLC (“Company,” “we,” “us,” or “our”). By accessing or using the Website or Services, or by clicking “I agree” or similar acceptance mechanism, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Website or Services.
Your use of the Website and Services is governed by the following documents:
In the event of a conflict, these 21 CBI Terms of Service control for matters specific to 21 CBI and its Services. For all other matters, the Bitcitizen LLC Terms of Service apply.
You must be at least 18 years of age to use the Website and Services. You represent and warrant that you are not subject to any sanctions administered by the U.S. Office of Foreign Assets Control (OFAC), the European Union, or any other applicable sanctions authority. You agree to provide truthful and accurate information at all times. Providing false or misleading information is grounds for immediate termination of your access and any engagement, without refund.
21 CBI provides citizenship-by-investment (CBI) advisory services, including but not limited to:
21 CBI is a citizenship-by-investment advisory firm. We charge a 5% advisory fee on the applicable government fee for each program.
Nothing on the Website or provided through the Services constitutes legal, tax, or financial advice. All information is for general informational purposes only. You should consult qualified legal, tax, and financial professionals before making any decisions based on information obtained through the Website or Services.
Our advisory fee is 5% of the applicable government fee for the selected CBI program. The advisory fee is payable upon engagement.
We accept Bitcoin (BTC) on-chain, Lightning Network, USDT, and fiat currency. Amounts quoted in sats are calculated at the prevailing exchange rate at the time of payment.
Government fees, due diligence fees, passport fees, and any other third-party fees are not included in our advisory fee and are the responsibility of the client.
The advisory fee is generally non-refundable once work has begun on your application. Refunds of government fees vary by jurisdiction and are subject to the policies of the respective government.
As a client, you agree to:
We do not and cannot guarantee the approval of any citizenship-by-investment application. All decisions regarding the granting of citizenship are made solely by the relevant government authority. Many factors outside our control may affect the outcome of your application.
We will keep you informed of the status of your application throughout the process. If your application is denied, we will explain the available options, which may include reapplication or application to an alternative program.
All content on the Website, including text, graphics, logos, images, software, and other materials, is the property of Bitcitizen LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the Website without our prior written consent.
The 21 CBI name, logo, and the phrase “The Bitcoin Standard of Citizenship” are trademarks of Bitcitizen LLC. Unauthorized use of these marks is prohibited.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BITCITIZEN LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE WEBSITE OR SERVICES.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL ADVISORY FEES PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by law.
THE WEBSITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT:
You agree to indemnify, defend, and hold harmless Bitcitizen LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or in connection with:
These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions.
Before initiating any formal dispute resolution proceeding, you agree to first attempt to resolve the dispute informally by contacting us. You must send a written notice describing the nature of the dispute and your desired resolution to [email protected] or by mail to 30 N Gould St, Ste R, Sheridan, WY 82801. We will attempt to resolve the dispute within 60 days of receiving your notice.
If the dispute cannot be resolved informally, you and Bitcitizen LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration shall be conducted by a single arbitrator. The arbitration may be conducted in person in Wyoming, or by videoconference if mutually agreed.
YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
YOU AND BITCITIZEN LLC HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. YOU AND BITCITIZEN LLC ARE INSTEAD ELECTING TO HAVE CLAIMS AND DISPUTES RESOLVED BY ARBITRATION.
We comply with all applicable sanctions laws, including those administered by the U.S. Office of Foreign Assets Control (OFAC). We may screen applicants against relevant sanctions lists and may refuse or terminate services to any individual or entity that appears on such lists or that we reasonably believe poses a sanctions risk. We may cooperate with law enforcement authorities as required or permitted by law.
We may suspend or terminate your access to the Website and Services at any time, with or without cause, at our sole discretion. Grounds for termination include, but are not limited to:
Sections 5, 9, 10, 11, 12, 13, 14, and 15 shall survive termination of these Terms.
We reserve the right to modify these Terms at any time by posting the updated Terms on the Website. The “Last updated” date at the top of these Terms reflects the date of the most recent changes. We will notify you of material changes through the Website or other reasonable means. Your continued use of the Website or Services after any modification constitutes your acceptance of the updated Terms.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be enforced to the maximum extent permissible, and the remaining provisions of these Terms shall remain in full force and effect.
These Terms, together with the Privacy Policy, the Cookie Policy, and any engagement agreement between you and Bitcitizen LLC, constitute the entire agreement between you and the Company regarding your use of the Website and Services.
Bitcitizen LLC (operating as 21 CBI)
30 N Gould St, Ste R
Sheridan, WY 82801
Email: [email protected]
Website: 21cbi.io
Part of the Bitcitizen ecosystem. Privacy Policy · Cookie Policy
